ShineOn - Service Upgrades – Maintenance details

Major system outage

Service Upgrades

Completed
Scheduled for May 16, 2023 at 1:00 AM – 2:30 AMUTC

Affects

ShineOn Systems

Under maintenance from 1:00 AM to 2:30 AM

Shopify App

Under maintenance from 1:00 AM to 2:30 AM

Partner/CSV

Under maintenance from 1:00 AM to 2:30 AM

Order Processing

Under maintenance from 1:00 AM to 2:30 AM

Production & Fulfillment

Under maintenance from 1:00 AM to 2:30 AM

Updates
  • Completed
    May 16, 2023 at 2:30 AMUTC
    Completed
    May 16, 2023 at 2:30 AMUTC

    Maintenance has completed successfully

  • In progress
    May 16, 2023 at 1:00 AMUTC
    In progress
    May 16, 2023 at 1:00 AMUTC

    Maintenance is now in progress

  • Planned
    May 16, 2023 at 1:00 AMUTC
    Planned
    May 16, 2023 at 1:00 AMUTC

    We will be performing essential upgrades on our app starting from about 9PM EST. We expect the downtime to be about 90 minutes.

    During this time you will be unable to access the ShineOn App, but all your data is safe and when the app is back online, we'll process orders as usual that came in during the downtime.