ShineOn - Notice history

All systems operational

100% - uptime

Shopify App - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

Partner/CSV - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

Support - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023
100% - uptime

Production & Fulfillment - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

Shipping Carriers - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

Notice history

Jul 2023

Database Upgrade
  • Completed
    July 31, 2023 at 2:41 AM
    Completed
    July 31, 2023 at 2:41 AM

    Maintenance has completed successfully.

  • In progress
    July 31, 2023 at 1:00 AM
    In progress
    July 31, 2023 at 1:00 AM

    Maintenance is now in progress

  • Planned
    July 31, 2023 at 1:00 AM
    Planned
    July 31, 2023 at 1:00 AM

    Today, at 9PM EST, we're upgrading our database and the app will not be able for a short while 90 minutes). Order synchronization will resume after we turn back on services. Thank you our patience and understanding.

Database Upgrade
  • Completed
    July 26, 2023 at 2:15 AM
    Completed
    July 26, 2023 at 2:15 AM

    This upgrade is complete.

  • In progress
    July 26, 2023 at 1:00 AM
    In progress
    July 26, 2023 at 1:00 AM

    Maintenance is now in progress

  • Planned
    July 26, 2023 at 1:00 AM
    Planned
    July 26, 2023 at 1:00 AM

    Today, at 9PM EST, we're upgrading our database and the app will not be available for a short while (60 minutes). Order synchronization will resume after we turn back on services. Thank you our patience and understanding.

Jun 2023

No notices reported this month

May 2023

We're actively investigating server issues impacting authentication and performance. Thank you for your patience.
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Performance and authentication issues on servers.
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Service Upgrades
  • Completed
    May 16, 2023 at 2:30 AM
    Completed
    May 16, 2023 at 2:30 AM

    Maintenance has completed successfully

  • In progress
    May 16, 2023 at 1:00 AM
    In progress
    May 16, 2023 at 1:00 AM

    Maintenance is now in progress

  • Planned
    May 16, 2023 at 1:00 AM
    Planned
    May 16, 2023 at 1:00 AM

    We will be performing essential upgrades on our app starting from about 9PM EST. We expect the downtime to be about 90 minutes.

    During this time you will be unable to access the ShineOn App, but all your data is safe and when the app is back online, we'll process orders as usual that came in during the downtime.

May 2023 to Jul 2023

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