ShineOn - App Errors – Incident details

App Errors

ResolvedPartial outage5 hours 50 minutes

Affected

ShineOn Systems

Partial outage from 11:00 AM to 4:50 PM

Shopify App

Partial outage from 11:00 AM to 4:50 PM

Partner/CSV

Partial outage from 11:00 AM to 4:50 PM

  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating various errors with the ShineOn App - including product creation and payments. Orders continue to be synced as normal.