ShineOn - App Errors – Incident details

Major system outage

App Errors

Resolved
Partial outage
Started over 4 years agoLasted about 6 hours

Affected

ShineOn Systems

Partial outage from 11:00 AM to 4:50 PM

Shopify App

Partial outage from 11:00 AM to 4:50 PM

Partner/CSV

Partial outage from 11:00 AM to 4:50 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating various errors with the ShineOn App - including product creation and payments. Orders continue to be synced as normal.