ShineOn - Shopify App Error – Incident details

Major system outage

Shopify App Error

Resolved
Degraded performance
Started over 3 years agoLasted about 1 hour

Affected

ShineOn Systems

Degraded performance from 9:03 PM to 9:54 PM

Shopify App

Degraded performance from 9:03 PM to 9:54 PM

Updates
  • Resolved
    Resolved

    The errors appear to have stopped and the app is accessible again. Thank you for your patience!

  • Monitoring
    Monitoring

    The errors seem to have subsided for the moment, and we're continuing to monitor the issue.

  • Investigating
    Investigating

    We are currently investigating errors appearing while trying to access the ShineOn App within Shopify. We'll provide updates as soon as we know more.

    Sellers who have set a password for their ShineOn account can try to login via app.shineon.com in the meantime.