ShineOn - Slow Product Publishing & Order Sync – Incident details

All systems operational

Show current status

Slow Product Publishing & Order Sync

ResolvedDegraded performance1 hour 53 minutes

Affected

ShineOn Systems

Degraded performance from 8:51 PM to 10:45 PM

Shopify App

Degraded performance from 8:51 PM to 10:45 PM

  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    We experienced an issue where several app services were not running correctly for a few hours. We've deployed a fix and it'll take a few hours for everything to catch up.

    Thank you for your patience.

  • IdentifiedUTC

    We're aware of some delays on our app which is affecting product publishing to Platform and Etsy, and order sync to our app from all stores. We'll update you when we have more details.