ShineOn - Issues with product publishing – Incident details

All systems operational

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Issues with product publishing

ResolvedDegraded performance13 hours 49 minutes

Affected

ShineOn Systems

Degraded performance from 6:56 PM to 8:45 AM

Shopify App

Degraded performance from 6:56 PM to 8:45 AM

  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    We are deploying a fix to resolve some of the errors sellers have been experiencing with the ShineOn App. We'll be monitoring things for any further problems overnight.

  • InvestigatingUTC

    We're looking into reports of products not publishing with an error, and link URLs on Platform not displaying with custom domains.