ShineOn - Blank page when trying to view order details – Incident details

All systems operational

Show current status

Blank page when trying to view order details

ResolvedDegraded performance58 minutes

Affected

ShineOn Systems

Degraded performance from 10:03 PM to 11:02 PM

Shopify App

Degraded performance from 10:03 PM to 11:02 PM

Partner/CSV

Degraded performance from 10:03 PM to 11:02 PM

  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    We have identified an issue with newer orders in our app not displaying the order details when the SHINE-ID is clicked. Our engineering team are working on a solution.