ShineOn - ShineOn App Not Loading – Incident details

All systems operational

Show current status

ShineOn App Not Loading

ResolvedPartial outage1 hour 20 minutes

Affected

ShineOn Systems

Partial outage from 2:59 PM to 4:19 PM

Shopify App

Partial outage from 2:59 PM to 4:19 PM

Partner/CSV

Partial outage from 2:59 PM to 4:19 PM

  • ResolvedUTC

    We have applied some fixes and the servers appear stable again. Thank you for your patience while we worked on this issue.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    We're looking into an issue where our app is slow or intermittently not loading. Our engineers are working on it as a top priority.