ShineOn - Unable to login to ShineOn App – Incident details

Major system outage

Unable to login to ShineOn App

Resolved
Partial outage
Started over 3 years agoLasted about 1 hour

Affected

ShineOn Systems

Partial outage from 1:07 PM to 2:16 PM

Shopify App

Partial outage from 1:07 PM to 2:16 PM

Partner/CSV

Partial outage from 1:07 PM to 2:16 PM

Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix and our app is coming back online. Order sync and queued products for publishing are catching up. Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We're looking into problems with our app that may prevent logging in.