ShineOn - Notice history

All systems operational

100.0% uptime

Shopify App - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Partner/CSV - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Support - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023
100.0% uptime

Production & Fulfillment - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Shipping Carriers - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Notice history

View current status

May 2023

We're actively investigating server issues impacting authentication and performance. Thank you for your patience.
Resolved29 hours 12 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Performance and authentication issues on servers.
ResolvedDegraded performance1 hour 43 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

MAY16
Service Upgrades
CompletedMaintenance1 hour 30 minutes
  • CompletedMay 16, 2023 at 2:30 AMUTC

    Maintenance has completed successfully

  • In progressMay 16, 2023 at 1:00 AMUTC

    Maintenance is now in progress

  • PlannedMay 16, 2023 at 1:00 AMUTC

    We will be performing essential upgrades on our app starting from about 9PM EST. We expect the downtime to be about 90 minutes.

    During this time you will be unable to access the ShineOn App, but all your data is safe and when the app is back online, we'll process orders as usual that came in during the downtime.

Apr 2023

No notices reported this month

Mar 2023

MAR30
Service Upgrades
CompletedMaintenance19 minutes
  • CompletedMarch 30, 2023 at 2:19 AMUTC

    Maintenance has completed successfully.

  • In progressMarch 30, 2023 at 2:00 AMUTC

    Maintenance is now in progress

  • PlannedMarch 30, 2023 at 2:00 AMUTC

    A scheduled upgrade is planned for 10PM EST. This upgrade will take between 30 and 90 minutes. The app will be available, but order sync and metafield sync (for products) will be delayed. Thank you for your understanding.

MAR16
More upgrades to servers at ShineOn (60m)
CompletedMaintenance
  • In progressMarch 16, 2023 at 12:00 AMUTC

    Maintenance is now in progress

  • CompletedMarch 16, 2023 at 12:00 AMUTC

    Heads up! We're making some fancy changes under the hood to supercharge your ShineOn experience. The app will be unavailable from 8PM to 8:30PM EST. Order sync will pick up where it left off when services resume. Thank you for your patience and understanding!

MAR15
Planned upgrades to servers at ShineOn
CompletedMaintenance1 hour
  • CompletedMarch 15, 2023 at 3:00 AMUTC

    Maintenance has completed successfully

  • In progressMarch 15, 2023 at 2:00 AMUTC

    Maintenance is now in progress

  • PlannedMarch 15, 2023 at 2:00 AMUTC

    Heads up! We're making some fancy changes under the hood to supercharge your ShineOn experience. The app will be unavailable from 10PM to 1AM EST. Order sync will pick up where it left off when services resume. Thank you for your patience and understanding!

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